Now

What I’m focused on right now.

A living snapshot of the work, learning and projects currently getting my attention.

Building

Customer Success and managed-service processes covering sales handoff, onboarding, ongoing value, expansion and renewal.

Learning

Business administration and cybersecurity, with continued hands-on development across infrastructure and technical customer strategy.

Writing

The Hybrid Close, a story-driven methodology for consultative, assertive and deeply qualified B2B selling.